Wednesday, March 23, 2011

The Joy of nice machinery, the Agony of defective nice machinery

A bit bummed. Saturday afternoon a really nice Asus laptop was put up for sale, for a very low price, over at Woot. It was priced about half of the normal price, but was a refurb, with only a 90-day warranty. Jess' laptop was near-death, so we ordered the Asus. Surprisingly and impressively, it arrived today. Unfortunately, the wireless card on the machine doesn't work at all. The hardware and software behave as though the card isn't even physically present.
I've just submitted the necessary docs to Asus Customer Care, and assuming the docs pass muster Asus will let me ship the laptop to them for warranty repair. The machine is gorgeous though, and assuming it's repaired I'll still be thrilled with it; just disappointed I need to wait a few more weeks before we can enjoy it.

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